Logistics Concepts & Functions
Overview of logistics management principles and functions.
Understanding logistics operations, including transportation, warehousing, and inventory management.
Role of logistics in supply chain efficiency and customer satisfaction.
Customer Service Management & Principles of Financial Accounting
Importance of customer service management in logistics.
Principles of financial accounting relevant to logistics operations.
Techniques for managing customer expectations and improving service delivery.
Importance of packaging in logistics and supply chain management.
Types of packaging materials and their suitability for different products.
Packaging design considerations for transportation and storage efficiency.
Modes of transportation in logistics (e.g., road, rail, air, sea).
Factors influencing transportation decisions (e.g., cost, speed, reliability).
Transportation management strategies to optimize efficiency and reduce costs.
Techniques for strategic logistics planning.
Demand forecasting and capacity planning in logistics.
Coordination of logistics activities to meet organizational objectives.
Importance of accurate documentation in logistics operations.
Types of logistics documents (e.g., bill of lading, customs documentation).
Ensuring compliance with regulatory and legal requirements through documentation.
Techniques for tactical planning in logistics.
Resource allocation and scheduling in logistics operations.
Implementing operational plans to achieve short-term goals.
Understanding international trade terms (Incoterms) and their implications.
Negotiating and interpreting trade terms in logistics contracts.
Ensuring clarity and alignment of trade terms with supply chain objectives.
Techniques for operational planning in logistics.
Managing day-to-day logistics activities and workflows.
Implementing efficiency measures to streamline operations.
Methods of Payment/Settlement
Payment methods and settlement terms in logistics transactions.
Managing financial transactions and ensuring payment security.
Techniques for negotiating payment terms with suppliers and customers.
Role and Functions of Warehouse
Overview of warehouse operations and management.
Functions of warehouses in supply chain logistics.
Optimizing warehouse layout and operations for efficiency.
Techniques for order picking and fulfillment in warehouses.
Types of order picking methods (e.g., batch picking, zone picking).
Improving order picking accuracy and speed.
Warehousing Layout & Planning
Designing warehouse layouts for optimal storage and movement.
Factors influencing warehouse layout decisions (e.g., product characteristics, flow of goods).
Planning and optimizing warehouse space utilization.
Issue & Dispatch of Goods
Procedures for issuing and dispatching goods from warehouses.
Documenting and tracking goods throughout the dispatch process.
Ensuring timely and accurate delivery to customers.
Techniques for inventory management and control.
Inventory optimization strategies (e.g., ABC analysis, EOQ model).
Managing stock levels to balance supply and demand.
Storage Systems and Material Handling Equipment
Types of storage systems (e.g., pallet racking, shelving systems).
Equipment used for material handling in warehouses (e.g., forklifts, conveyors).
Safety and efficiency considerations in selecting and using material handling equipment.
Understanding product characteristics and handling requirements.
Techniques for managing diverse product types in logistics operations.
Ensuring product integrity and quality throughout the supply chain.
Housekeeping, Safety, and Security in Warehouse
Importance of maintaining cleanliness and orderliness in warehouses.
Implementing safety protocols and measures to prevent accidents.
Security practices to protect inventory and assets from theft and damage.
Use of barcoding technology in inventory and warehouse management.
Benefits of barcoding for accuracy, efficiency, and traceability.
Implementing barcode systems and integrating them with logistics operations.
Receipt & Inspection of Goods
Procedures for receiving and inspecting incoming goods.
Quality control measures and inspection criteria.
Documenting and resolving discrepancies in received goods.
Importance of Computers in Warehousing and Logistics Management
Role of computer systems and technology in modern logistics operations.
Using software applications for inventory control, order processing, and logistics tracking.
Integration of IT systems to enhance efficiency and visibility in supply chain management.
Organizing and maintaining records in logistics and warehouse operations.
Types of filing systems (e.g., electronic, paper-based).
Ensuring accessibility and confidentiality of documents.
Module: Logistics Operations
Comprehensive overview of logistics operations, including transportation, packaging, documentation, and trade terms.
Techniques for optimizing logistics processes to meet supply chain goals.
Module: Warehousing Operations
Detailed exploration of warehouse operations, including layout planning, order picking, inventory management, and safety practices.
Strategies for improving warehouse efficiency and productivity.
Module: Computer Applications
Utilizing computer applications and software tools in logistics and warehouse management.
Hands-on training in IT systems for inventory control, order management, and reporting.
Enhancing operational efficiency through technology integration in logistics.
